Terms, Conditions & Refunds

These Terms & Conditions ("Terms") govern your use of the website at asapmovingohio.com (the "Site") operated by ASAP Moving & Hauling LLC ("ASAP Moving," "we," "us," or "our"). By using the Site or submitting a quote or contact request, you agree to these Terms.

1. About Our Services

ASAP Moving & Hauling LLC is a family-owned moving and hauling company based in Avon Lake, Ohio. We offer local moving, long-distance moving, junk removal, and related services throughout Northeast Ohio. The information on this Site is for general guidance — actual pricing, availability, and service details are confirmed in writing once we provide a quote.

2. Quotes & Estimates

Submitting a quote request through this Site does not create a binding contract. Estimates we provide are based on the information you give us. The final price for your move is determined by a written agreement that you and ASAP Moving sign before any work begins. If the actual scope of your move differs materially from what was described, the price may be adjusted accordingly.

3. Communications

By submitting a form on this Site, you authorize ASAP Moving to contact you by phone, email, or text message at the contact information you provided, for the purpose of responding to your inquiry and arranging the services you requested. You may opt out of further communications at any time by replying STOP to a text message, by clicking unsubscribe in an email, or by calling us at (440) 517-4921.

4. SMS Messaging

By providing your mobile number on a form on this Site, you expressly consent to receive SMS text messages from ASAP Moving & Hauling LLC for the purpose of responding to your inquiry and coordinating your move. We do not send promotional or marketing text messages. Message frequency varies and is typically fewer than 5 messages per week. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance. See our Privacy Policy for full SMS program details, including how we handle your mobile information (we do not sell or share it).

5. Deposits, Cancellations & Refunds

Deposits. Some moves — particularly long-distance moves, large residential moves, and commercial relocations — may require a deposit to reserve your date on our calendar. The deposit amount and whether one is required will be stated in your written estimate or service agreement before you are charged.

Cancellations. You may cancel a scheduled service at any time by calling us at (440) 517-4921 or emailing asapmovingohio@gmail.com.

• Cancellations made 48+ hours before your scheduled start time are eligible for a full refund of any deposit paid.
• Cancellations made between 24 and 48 hours before the scheduled start time may be eligible for a refund minus a reasonable rescheduling fee, at our discretion.
• Cancellations made less than 24 hours before the scheduled start time, or no-shows on the day of service, may forfeit any deposit paid to compensate the crew and truck reserved for your job.

Rescheduling. We will do our best to reschedule your service to another available date at no additional cost when you give us at least 48 hours' notice. Same-week reschedules are subject to crew and truck availability.

Refund processing. Approved refunds are issued to the original payment method within 7–10 business days of approval. Cash deposits are refunded by check or electronic transfer.

Service issues. If you are not satisfied with the service provided, please contact us within 7 days of your move so we can make it right. We may, at our discretion, issue a partial refund, credit toward a future service, or repair / replace damaged items per the terms of our written service agreement and applicable Ohio law.

Non-refundable items. Travel time, fuel charges, packing materials already used or delivered, and labor already performed are non-refundable.

6. Acceptable Use

You agree not to:

• Submit false, misleading, or impersonating information through any form
• Use the Site to send spam or any unlawful content
• Attempt to interfere with the operation of the Site, the database, or any related service
• Reproduce or republish any portion of the Site for commercial purposes without our written permission

7. Intellectual Property

All content on this Site — including text, photos, logos, and graphics — is the property of ASAP Moving & Hauling LLC or its licensors and is protected by copyright and trademark law.

8. Disclaimers

The Site is provided on an "as is" and "as available" basis. We make no warranties, express or implied, about the accuracy or completeness of the content. Moving services are subject to a separate written service agreement that controls the terms of any actual move.

9. Limitation of Liability

To the maximum extent permitted by law, ASAP Moving & Hauling LLC is not liable for any indirect, incidental, or consequential damages arising from your use of the Site. Liability for our actual moving services is governed by the written service agreement signed for that move and by applicable Ohio law.

10. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles. Any dispute arising out of or related to these Terms or the Site will be brought in the state or federal courts located in Lorain County, Ohio.

11. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new "Effective date." Your continued use of the Site after a change constitutes acceptance of the updated Terms.

12. Contact Us

ASAP Moving & Hauling LLC
680 Moore Rd #102
Avon Lake, OH 44012
Phone: (440) 517-4921
Email: asapmovingohio@gmail.com