Privacy Policy

ASAP Moving & Hauling LLC ("ASAP Moving," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website at asapmovingohio.com or contact us about our moving and hauling services, how we use that information, and the choices you have.

1. Information We Collect

We collect the information you voluntarily provide when you fill out a quote request form, contact form, or otherwise reach out to us. This typically includes:

• Your name
• Your email address
• Your phone number
• Your moving date, origin address, destination address, and any notes you provide
• The content of any message you send us

We may also collect basic technical information automatically when you visit the site (such as your browser type and pages viewed) for security and analytics purposes.

2. How We Use Your Information

We use the information you provide to:

• Respond to your quote or contact request
• Provide a written or verbal estimate for the services you asked about
• Schedule, perform, and follow up on the moving or hauling services you book
• Comply with our legal and tax obligations

We do not sell or rent your personal information to third parties, and we do not share it for advertising purposes.

3. SMS / Text Messaging Program

Program description. ASAP Moving & Hauling LLC operates a customer-service SMS program used solely to respond to quote requests, contact messages, and service inquiries you submit through asapmovingohio.com or by calling our office. We do not send promotional, marketing, or recurring campaign messages.

Consent / opt-in. By submitting a quote request, contact form, or chat-widget message on this Site that includes your mobile phone number, you expressly consent to receive SMS text messages from ASAP Moving & Hauling LLC at the number you provided, for the purpose of responding to your inquiry, confirming appointments, and coordinating your move. Consent is not a condition of purchase.

Message frequency. Message frequency varies based on your inquiry and active job, and is typically fewer than 5 messages per week.

Message and data rates. Message and data rates may apply depending on your mobile carrier plan. ASAP Moving & Hauling LLC is not responsible for any charges from your wireless carrier.

Opt-out. You may opt out at any time by replying STOP to any message you receive from us. After you reply STOP, you will receive one final confirmation message and we will not send you any further texts unless you opt back in.

Help. Reply HELP to any message for assistance, or contact us at (440) 517-4921 or asapmovingohio@gmail.com.

Carriers. Supported carriers include AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, U.S. Cellular, MetroPCS, Cricket, and most other major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

No sharing of mobile information. Mobile information, including phone numbers and SMS opt-in consent, will not be shared, sold, rented, or otherwise transferred to any third parties or affiliates for marketing or promotional purposes. Information sharing with subcontracted service providers (such as Twilio, our SMS delivery platform) is limited solely to what is required to deliver SMS messages on our behalf. This information will not be shared with any third parties for their marketing purposes.

4. How We Protect Your Information

Your form submissions are transmitted over an encrypted HTTPS connection and stored in a secure database hosted in the United States. Access is limited to the owner of ASAP Moving & Hauling LLC and authorized staff who need it to respond to your request.

5. Service Providers

We use a small number of trusted service providers to operate the website and communicate with you:

• Resend — to deliver email notifications about your inquiry to our team.
• Twilio — to deliver SMS notifications about your inquiry to the business owner.
• Replit — to host the website and database.

These providers only receive the information necessary to perform their service and are bound by their own privacy and security obligations.

6. Cookies

Our website uses only essential cookies needed for the site to function. We do not use advertising trackers or third-party analytics cookies.

7. Your Choices

You can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it by contacting us at the address below. We will respond to verifiable requests within 30 days.

8. Children

Our website and services are intended for adults. We do not knowingly collect personal information from anyone under the age of 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be posted on this page with an updated "Effective date."

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us:

ASAP Moving & Hauling LLC
680 Moore Rd #102
Avon Lake, OH 44012
Phone: (440) 517-4921
Email: asapmovingohio@gmail.com